Credit Intermediary

MOTICRISTO-COMÉRCIO DE AUTOMÓVEIS SA IS REGISTERED IN THE CATEGORY OF TIED CREDIT INTERMEDIARY ON AN ANCILLARY BASIS WITH THE BANK OF PORTUGAL UNDER NO. AUT-2018-0001137.

REGISTRATION AVAILABLE FOR CONSULTATION ON THE BANK CUSTOMER PORTAL AT: https://www.bportugal.pt/intermediariocreditofar/moticristo-comercio-de-automoveis-sa

Contact

• REGISTERED OFFICE AT RUA ALMIRANTE GAGO COUTINHO No. 4, 2640-487 MAFRA
• PHONE: 261 817 800⁽¹⁾
• EMAIL: GERAL@MOTICRISTO.PT

Lenders with whom it maintains a tied agreement

• BANCO CREDIBOM, SA
• BANCO BPI, SA
• BANCO PRIMUS, SA
• BANCO INVEST, SA
• COFIDIS

Credit intermediation services

• PRESENTATION OR PROPOSAL OF CREDIT AGREEMENTS TO CONSUMERS;
• ASSISTANCE TO CONSUMERS, THROUGH PREPARATORY ACTS OR OTHER PRE-CONTRACTUAL MANAGEMENT WORK IN RELATION TO CREDIT AGREEMENTS THAT HAVE NOT BEEN PRESENTED OR PROPOSED BY IT.

THE CREDIT INTERMEDIARY DOES NOT PROVIDE ADVISORY SERVICES.

Professional civil liability insurance

Contrato celebrado com GENERALI SEGUROS S.A.

APÓLICE Nº 0008321109, VÁLIDA ATÉ 25/07/2026.

Receipt and delivery of funds

THE CREDIT INTERMEDIARY MOTICRISTO-COMÉRCIO DE AUTOMÓVEIS SA MAY NOT RECEIVE OR DELIVER ANY FUNDS RELATING TO THE FORMATION, PERFORMANCE OR EARLY FULFILMENT OF CREDIT AGREEMENTS, UNDER ARTICLE 46 OF DECREE-LAW 81-C/2017, OF 07/07.

Supervision

THE CREDIT INTERMEDIARY ACTIVITY OF MOTICRISTO-COMÉRCIO DE AUTOMÓVEIS SA IS SUBJECT TO THE SUPERVISION OF THE BANK OF PORTUGAL.

Procedures for submitting a complaint to the credit intermediary

THE CREDIT INTERMEDIARY MOTICRISTO-COMÉRCIO DE AUTOMÓVEIS SA HAS A COMPLAINTS BOOK AT ALL ITS ESTABLISHMENTS, WHICH MAY BE USED BY ANY CONSUMER/USER, UNDER THE LAW.

THE CONSUMER MAY ALSO SUBMIT A COMPLAINT IN THE ELECTRONIC COMPLAINTS BOOK, AVAILABLE AT: www.livroreclamacoes.pt

Complaints to the Bank of Portugal

THE CONSUMER MAY SUBMIT A COMPLAINT TO THE BANK OF PORTUGAL:

• BY LETTER; OR
• BY COMPLETING THE FORM AVAILABLE ON THE BANK CUSTOMER PORTAL, THROUGH THE LINK: https://clientebancario.bportugal.pt/pt-pt/formulario-nova-reclamacao

Alternative dispute resolution

THE CREDIT INTERMEDIARY MOTICRISTO-COMÉRCIO DE AUTOMÓVEIS SA HAS JOINED THE FOLLOWING ALTERNATIVE DISPUTE RESOLUTION MECHANISMS:

• Arbitration Centre for the Automotive Sector www.arbitragemauto.pt

Information provided in accordance with article 54 of Decree-Law no. 81-C/2017, of 7 July.