1. MOTICRISTO-COMÉRCIO DE AUTOMÓVEIS SA, IS REGISTERED AS A CREDIT INTERMEDIARY ON AN ANCILLARY BASIS WITH THE BANK OF PORTUGAL UNDER NO. AUT-2018-0001137

2. REGISTRATION AVAILABLE FOR CONSULTATION ON THE BANKING CLIENT PORTAL AT:

https://www.bportugal.pt/intermediariocreditofar/moticristo-comercio-de-automoveis-sa

3. CONTACTS:

• HEAD OFFICE AT RUA ALMIRANTE GAGO COUTINHO Nº4 – 2640-487 MAFRA
• TELEPHONE: 261817800
• EMAIL: GERAL@MOTICRISTO.PT

4. LENDERS WITH WHOM THEY HAVE A BINDING CONTRACT:

NAME OF LENDERS :

• BANCO CREDIBOM, SA
• BANCO BPI, SA
• BANCO PRIMUS, SA
• BANCO INVEST, SA
• COFIDIS

5. CREDIT INTERMEDIATION SERVICES::

• PRESENTATION OR PROPOSAL OF CREDIT AGREEMENTS TO CONSUMERS;
• ASSISTANCE TO CONSUMERS, BY CARRYING OUT PREPARATORY ACTS OR OTHER PRE-CONTRACTUAL MANAGEMENT WORK IN RELATION TO CREDIT AGREEMENTS THAT HAVE NOT BEEN PRESENTED OR PROPOSED BY THEM.

6. THE CREDIT INTERMEDIARY DOES NOT PROVIDE CONSULTANCY SERVICES.

7. PROFESSIONAL CIVIL LIABILITY INSURANCE CONTRACT SIGNED WITH

• FIDELIDADE COMPANHIA DE SEGUROS SA
• POLICY Nº RC63998643, VALID UNTIL 26/07/2020

8. THE CREDIT INTERMEDIARY MOTICRISTO-COMÉRCIO DE AUTOMÓVEIS SA, MAY NOT RECEIVE OR DELIVER ANY AMOUNTS RELATED TO THE FORMATION, EXECUTION AND EARLY FULFILLMENT OF CREDIT AGREEMENTS, UNDER THE TERMS OF ARTICLE 462 OF DECREE-LAW 81-C/2017, OF 07/07.

9. THE CREDIT INTERMEDIARY ACTIVITY OF MOTICRISTO-COMÉRCIO DE AUTOMÓVEIS SA, IS SUBJECT TO SUPERVISION BY THE BANK OF PORTUGAL.

PROCEDURES FOR SUBMITTING A COMPLAINT TO THE CREDIT INTERMEDIARY

THE CREDIT INTERMEDIARY MOTICRISTO-COMÉRCIO DE AUTOMÓVEIS SA HAS A COMPLAINTS BOOK IN ALL ITS ESTABLISHMENTS, WHICH CAN BE USED BY ANY CONSUMER/USER, UNDER THE TERMS OF THE LAW.

THE CONSUMER MAY ALSO SUBMIT A COMPLAINT IN THE ELECTRONIC COMPLAINTS BOOK, AVAILABLE AT: www.livroreclamacoes.pt

MEANS AVAILABLE TO THE CONSUMER FOR SUBMITTING COMPLAINTS TO BANCO DE PORTUGAL:

THE CONSUMER MAY LODGE A COMPLAINT WITH THE BANK OF PORTUGAL:

• BY LETTER; OR
• BY FILLING IN THE FORM AVAILABLE ON THE BANKING CUSTOMER PORTAL WEBSITE, VIA THE LINK: https://clientebancario.bportugal.pt/pt-pt/formulario-nova-reclamacao

MEANS OF ALTERNATIVE DISPUTE RESOLUTION TO WHICH IC HAS SUBSCRIBED

THE CREDIT INTERMEDIARY MOTICRISTO-COMÉRCIO DE AUTOMÓVEIS SA, HAS SIGNED UP TO THE FOLLOWING MEANS OF ALTERNATIVE DISPUTE RESOLUTION:

• Centro de arbitragem do sector automóvel (https://www.arbitragemauto.pt)

• Information provided in accordance with article 54.9 of Decree-Law 81-C/2017 of July 7.